
Our dynamic service staff play an integral role in keeping the casual and unpretentious culture of St. Louis Bar and Grill alive. Dressed in casual St. Louis branded attire, servers further reinforce the fun and friendly tone of the restaurant setting.
At the same time, staff are charged with the task of elevating the service experience of every one of our guests. Recognizing the guest service experience as a key component of our success as an organization, we carefully train staff to relate to their organization within the context of being the ‘employee of each customer they come into contact with’.
This framework serves to create the unique environment where service staff are committed to exceeding the expectations of the guests they serve rather than simply meeting the expectations of the management team at any particular franchise location.
It is no surprise to us that our guests often report that the unpretentious and dedicated service staff within each of our franchise restaurants is one of the things that keeps them coming back time and time again!
